Support

Common questions

The app feels slow or the AI takes a moment to reply

Lingua AI runs a full language model on your device. The very first response after opening the app includes loading the model into memory, which can take a few seconds; after that, replies are quick. Newer devices with more memory run the AI faster and with a larger context.

Translation or chat isn't responding

Try closing and reopening the app so the model reloads. Make sure your device has enough free storage and memory (close other heavy apps). Because the AI is on-device, an internet connection is not required for it to work.

Camera or microphone isn't working

These features need permission. Open iOS Settings → Lingua AI and make sure Camera, Microphone and Speech Recognition are enabled. You can also revoke them there at any time.

I'm not getting my daily reminder

Enable notifications in iOS Settings → Lingua AI → Notifications, then set your reminder time in the app's profile. Reminders are scheduled locally on your device.

How do I change my language or level?

Open your profile from the top-right icon in the app. You can adjust your target language, retake the level assessment, and change your daily goal at any time.

How do I remove my data?

All of your learning data is stored on your device. Deleting the app removes it completely. See our Privacy Policy for details.

Why do I see ads?

Ads (via Google AdMob) keep Lingua AI free for everyone. You can control ad personalization in iOS Settings → Privacy & Security → Tracking.